Birmingham Plumbing, Heating & Cooling Office Staff

Alexa McClain – Service Coordinator: Alexa joined Birmingham Plumbing, Heating & Cooling with 10 years of customer service experience. She is one of the first people customers are in contact with when contacting us, and strives to ensure that the customer experience with Birmingham Plumbing Heating & Cooling is the best part of their day. Alexa enjoys hiking and camping with her family.
Michelle Prover – Customer Service Representative: Michelle has been with Birmingham Plumbing, Heating & Cooling for 5 years. When calling our office, Michelle is one of the first voices you will hear and will work to make the connection between customer and technician a smooth transition. Michelle enjoys spending time watching her daughter play sofball and spending time with her family.
Colleen Zadorski – General Manager: Colleen has an extensive customer service, accounting and management background that she has utilitzed in the HVAC & Plumbing industries for over 20 years. When away from the office, Colleen enjoys spending time with her family and gardening.
K McCracken
Kendall McCracken – Customer Service Representative : Kendall is one of the newest additions to the Birmingham Plumbing, Heating & Cooling Team. Kendall comes to us with an extensive background in Customer Service and will be one of the first representative’s you’ll interact with when contacting our company. When not at the office, Kendall enjoys fishing and camping, spending time with her furry friends and in her garden.